Effective Date: July 2025
ReadVoice.AI LLC (“CallJune.AI,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how it is shared.
1. Information We Collect
* Personal Information You Provide: Name, email, phone, company, account details from demos, signups, or beta participation.
* CRM & Business Data: Sales team notes, call summaries, and meeting data synced with Salesforce.
* Technical Information: Device identifiers, browser type, IP address, and usage logs.
* SMS/Voice Data: Phone number, opt-ins, STOP/HELP responses, and related interaction data.
2. How We Use Personal Information
We use collected data to:
* Configure and support AI voice agents and integrations.
* Send account notifications, reminders, or updates.
* Personalize the experience and develop new features.
* Ensure security, prevent misuse, and comply with laws.
3. How Information Is Shared
We may share information with:
* Service Providers: Trusted partners (e.g., hosting, CRM, VoIP/SMS) who process data only to deliver services.
* Legal Compliance: When required by law or government request.
* Business Transfers: If we merge, acquire, or transfer assets.
* Never Sold: We do not sell your information.
* SMS Consent: Not shared with third parties. Mobile Opt-In, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes.
4. SMS & Messaging Policy
When you opt into SMS from CallJune.AI:
* You may receive reminders, updates, alerts, and promotions.
* Message frequency may vary; rates may apply.
* Opt out anytime by replying STOP.
* Help by replying HELP or visiting www.calljune.ai.
5. Data Retention & Security
* Retention: We retain data only as long as necessary for services or compliance.
* AI Data: Call summaries belong to you. Raw audio is processed securely and deleted after transcription.
* Security: We use SOC 2 Type II–compliant platforms, token-based integrations, and follow encryption best practices.
6. Security Practices
CallJune.AI is built with enterprise-grade safeguards:
* Data encrypted in transit and at rest.
* Multi-factor authentication across internal systems.
* Access limited to authorized personnel.
* Token-based, revocable integrations (no stored passwords).
* Aligned with SOC 2 standards; SOC 2 Type II certification in progress.
While no system is 100% secure, we continuously improve controls and will notify customers of any material breaches.
7. Your Rights
Depending on your location, you may have the right to:
* Access or request a copy of your data.
* Request correction or deletion.
* Opt out of promotional messages.
* Withdraw SMS consent anytime (reply STOP).
8. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our Services after updates constitutes acceptance.
9. Contact Us
Questions? Email support@calljune.ai.